Creating a safe environment for the public while supporting the night-time economy is essential in bustling nightlife areas. Our Street and Taxi Marshals offer a visible and reassuring presence to help reduce antisocial behaviour, manage queues, and ensure that passengers can travel home safely and efficiently.
We provide trained and SIA-licensed marshals throughout London and the UK, who collaborate closely with local authorities, police teams, and venue security to maintain order during peak evening hours, special events, and busy seasonal periods.
Friendly yet assertive, our personnel are chosen for their strong communication skills, situational awareness, and capability to de-escalate conflicts before they escalate. Our marshals assist at transport hubs, nightlife zones, and public gathering areas, promoting smooth passenger flow and fostering a safer community atmosphere.
Key Duties & Responsibilities
Our Street and Taxi Marshals carry out a variety of essential duties to ensure public safety, including:
- Managing queues and directing public flow at taxi ranks and nightlife areas
- Preventing disorderly and antisocial behaviour
- Assisting individuals who may be vulnerable or in distress
- Coordinating the safe loading of passengers into taxis or private hire vehicles
- Collaborating with police, local councils, and venue security staff
- Providing guidance and clear directions to the public
- Documenting incident reports and identifying emerging risks
- Supporting emergency response efforts when necessary
Training & Professional Standards
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Level 2 Award in Door Supervision (SIA-licensed staff)
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Conflict Management & Physical Intervention Skills
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Emergency First Aid at Work (Level 2 Award)
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Customer Service Excellence
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Vulnerable Persons Awareness
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Full company induction and ongoing refresher training
This ensures they can maintain order, prevent incidents, and safeguard passengers and the public.
FAQ'S
- Pricing varies based on location, duration, and the number of marshals needed. Please contact us for a customised quote with no hidden fees.
- The number of marshals needed depends on the size of the area, crowd density, and a risk assessment. Our experts will recommend the optimal team size to ensure maximum safety and efficiency.
- Yes, our marshals can coordinate safe boarding, manage taxi queues, and assist with private hire arrangements.
- All marshals are SIA-licensed and receive training in conflict management, physical intervention, safeguarding, emergency first aid, and customer service.
- Yes, they are deployed in nightlife zones, transportation hubs, public events, town centres, and areas with high foot traffic to maintain order and safety.
