Client profile – Event company
Briefing – Client is organizing events throughout the year across the United Kingdom and they require man guarding to safeguard their staff and goods. Client previously used an approved contractor who failed to guard their stand as this was vandalised and painted with graffiti during a night shift.
Services provided: Security guards, mobile patrols
Area – United Kingdom
Duration – 2017 – Ongoing
Locations:
The events were taking place inside or around national points of interest. Each location has its own challenges to which we must adapt “on the go”.
Below are some of the locations were we have supplied security guards:
Network Rail
- · King’s Cross Station London,
- · London Victoria
- · Canary Wharf, London
- · Waterloo Station
- · Brighton Station
- · London Euston Station
- London Underground
- · Oxford Circus
- · Piccadilly
Shopping Centres
- · Birmingham Bullring
- · Aberdeen, Scotland
· Norwich
Case study #1 King’s Cross Station London
Kings Cross is one of the busiest railway stations in the world. Daily, over (insert number) of people use the station to travel across the country. In addition, with London’s Charring Cross and Euston station nearby the central location also attracts over (insert number) of commuters. The high number of commuters and tourists is unfortunately also attracting bad social elements. The area has the highest recorded number of crime related offences per square mile in the whole UK.
Task: Client erected a large promotional stand outside the station. We were tasked to guard the stand 24/7 with security guards and mobile patrols.
Threat level: HIGH
Risks: Terrorist threat, criminal damage, theft, violence
Additional aggravating factors: Recent terrorist attacks
What we did: We have supplied a total of six (6) uniformed security guards for a period of one (1) week which were tasked to safeguard the staff and stock. Our security guards were inducted in addition to their training to be able to work in a railway station. Our security guards have constantly patrolled the area and acted both as a deterrent and as a reassuring authority.
The results: Despite the challenges our security guards have successfully acquitted their duties and no incidents were reported. No stock was reported missing and also nothing was reported being damaged during the event. The client praised the professionalism of how our security guards have handled various situations which could’ve escalated if not handled properly.
Case study #2 London Victoria Station
Victoria Station is one of the busiest railway station in the world. Over a (insert number) commuters and tourists alike arrive and depart from the station each day.
Task: Client erected a large promotional stand inside the station. We were tasked to guard the stand 24/7 with security guards.
Threat level: HIGH
Risks: Terrorist threat – Stand can be used as a decoy for a suspicious package
What we did: We have supplied uniformed security guards which were tasked to safeguard the staff and stock. Our security guards were inducted in addition to their training to be able to work in a railway station. Our security guards have constantly patrolled the area and acted both as a deterrent and as a reassuring authority.
The results: A passenger left their bag unattended in the vicinity of our stand and this was spotted by one of our guards. Our guard prompt reaction was to question the passenger for leaving the bag unattended which was shortly removed. The guard prompt reaction means a possible eviction of the station was avoided. The security guard was praised by the station manager who made a mention of this incident in the daily briefing.
We are pleased to report that no stock was reported missing or damaged during the event.
