Our CCTV operators have undergone rigorous training and vetting, giving them several advantages over regular employees who monitor CCTV systems. They possess a wealth of experience operating CCTV systems, including panning, tracking, incident reports and operational procedures. Our operators are equipped with the knowledge of legal requirements and ensure strict adherence to high-class professionalism and legal compliance.

As each control room is different and has unique indicators of suspicious activities, our operators have been briefed and provided site-specific plans by our competent and diligent operations managers to ensure a tailored solution that meets your specific site requirements is implemented. Our operators’ experience enables them to identify and respond to incidents and suspicious behaviours, providing you with peace of mind knowing that capable professionals are monitoring your CCTV systems.

Our company ensures that all operators meet the British standards BS 7958:2015 for CCTV management and operational code of practice. We thoroughly vet our operators by checking their five years of employment history, references, SIA license, criminal record, and financial situation. In addition to this, our senior management team members conduct interviews and tests to assess their knowledge of the sector, situational skills and proficiency in using surveillance equipment and techniques. We closely monitor them during their probationary period to ensure that we deploy only highly competent CCTV operators. The majority of our operational security staff have police or military backgrounds and have previous surveillance experience in their respective roles. We recognize the privacy risks associated with hiring external CCTV operators, and therefore, our operators must abide by a strict code of ethics in compliance with data protection regulations and confidentiality of information.

What Can You Expect From Our CCTV Operators